Welcome Guest! To enable all features please try to register or login.
Options
Go to last post Go to first unread
Offline Scippy  
#1 Posted : Friday, March 16, 2018 3:18:43 AM(UTC)
Scippy

Rank: Advanced Member

Reputation:

Groups: Beta Users, Registered, Registered Users, Subscribers
Joined: 12/28/2016(UTC)
Posts: 43

Thanks: 3 times
Was thanked: 17 time(s) in 16 post(s)
I've succesfull configured the PayPal Express Payment Methods on sanbox mode, it work fine and the order process ends correctly.
The same configuration on Credit Card Payment Methods using Paypal Payments Pro Gateway instead it does not work. I've also try to activate Debug mode for it, but nothing is logged in event log.
After entered credit card informations I'm redirected on a empty Cart page, I can find the order but with payment not received. Below you can see the order workflow described in order details page:
Order workflow

Is this a bug of the provider or is there something I can do?
Thanks!

Edited by user Thursday, March 22, 2018 2:23:52 AM(UTC)  | Reason: Not specified

Offline Scippy  
#2 Posted : Thursday, March 22, 2018 2:28:36 AM(UTC)
Scippy

Rank: Advanced Member

Reputation:

Groups: Beta Users, Registered, Registered Users, Subscribers
Joined: 12/28/2016(UTC)
Posts: 43

Thanks: 3 times
Was thanked: 17 time(s) in 16 post(s)
Ok, I understood where the problem is.
It is not a HCC error but simply my country is not enabled to use Paypal Pro. I was able to understand it by debugging HCC where I could see Error 10565 from Paypal (here more details about this)
thanks 1 user thanked Scippy for this useful post.
MooreCreative on 3/27/2018(UTC)
Offline Will Strohl  
#3 Posted : Thursday, March 22, 2018 12:27:04 PM(UTC)
Will Strohl

Rank: Administration

Reputation:

Groups: Administrators, HCC-Employee-Store-Manager, HCC-Employee-Support, HCC-Partner, Moderators, Partners, Registered, Registered Users, Subscribers
Joined: 12/22/2016(UTC)
Posts: 342

Thanks: 78 times
Was thanked: 59 time(s) in 57 post(s)
Great job on finding the resolution. :)
Will Strohl, Upendo Ventures
Hotcakes Cloud | Get Support | Code Support
Official Cloud & Support provider for Hotcakes
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF.NET | YAF.NET © 2003-2020, Yet Another Forum.NET
This page was generated in 0.196 seconds.

Notification

Icon
Error

Loading
  • Sign-up for the Hotcakes Community Newsletter: