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Offline Ben  
#1 Posted : Thursday, August 16, 2018 7:06:11 PM(UTC)
Ben

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Hi,
I am trying to test checking out via paypal sandbox and getting an error at the "Place Order" stage. All works via paypal until I get taken back to my checkout page from paypal. (http://www.foxairsports.com.au/Store/Checkout/ctl/ThirdPartyPayment/mid/590?token=EC-9P777740UF910424V&PayerID=URRJLPUPTEC7J)

There is a button for "Place Order" but when I click on it, I get the following error:

"Error: is currently unavailable. DotNetNuke.Services.Exceptions.ModuleLoadException: Object reference not set to an instance of an object. ---> System.NullReferenceException: Object reference not set to an instance of an object. at Hotcakes.Modules.Checkout.ThirdPartyPaymentView.RenderView() at Hotcakes.Commerce.Dnn.Web.HotcakesModuleBase.OnLoad(EventArgs e) --- End of inner exception stack trace --"-

Strangely it is working for one test product but not the other. Both are configured the same only one defaults to a quantity of 5.


Can anyone assist? Has me stumped

Thanks
Ben

Edited by user Thursday, August 16, 2018 7:17:45 PM(UTC)  | Reason: Not specified

Offline Will Strohl  
#2 Posted : Saturday, August 18, 2018 11:34:28 AM(UTC)
Will Strohl

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Unfortunately, there isn't enough information to help yet. Please make sure you have correctly configured the PayPal Express payment gateway using the documentation below.

https://hotcakescommerce...nts-Using-PayPal-Express

If you're sure the payment method is correctly configured on both ends, then you'll want to get a more detailed error report. That's explained in the link below.

https://hotcakescommerce...t-Detailed-Error-Reports
Will Strohl, Upendo Ventures
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