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Offline Gilderroot  
#1 Posted : Sunday, July 7, 2019 5:02:59 PM(UTC)
Gilderroot

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Hi All,

Just realise an issue we are having with promotions, whenever we setup a sale / promotion and set the end date "3/9/2019" the promotion will end on the "2/9/2019" a day before the promotion is meant to close.

Does anyone else have this same issue?
I have played around with set laungages & time zones with DNN but this doesnt seem to change anything with promotions. We have set thestore country to New Zealand in HCC back Office. not sure what else we can look at to possibly fix this timing.
Offline Will Strohl  
#2 Posted : Tuesday, July 9, 2019 1:33:40 PM(UTC)
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Have you double-checked the time zone with the user account you're testing with as well?

Also, is there any chance that this a perception issue with midnight/start of the day? :)
Will Strohl, Upendo Ventures
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Offline Gilderroot  
#3 Posted : Tuesday, July 9, 2019 4:27:50 PM(UTC)
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Hi Will,

Thanks for your reply, possibly a perception issue will test it a bit more.
I've had two clients mentioned that its a day out as well with inital tests.

Will come back to confirm its not a perception issue haha.

Talk Soon
Jordan Marsh
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Will Strohl on 7/10/2019(UTC)
Offline MooreCreative  
#4 Posted : Friday, July 12, 2019 1:01:00 PM(UTC)
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Yeah, I've had intense conversations with clients where I have to explain that 12:00 AM is the beginning of X day and not 11:59 PM the end of the evening. So they set things thinking that "midnight" is the end of the day vs the beginning of the day.

The short cut of the conversation has been to tell them to set the expiration of something to "1 AM" so that there's no confusion on which day that is part of.
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Will Strohl on 7/12/2019(UTC)
Offline Will Strohl  
#5 Posted : Friday, July 12, 2019 1:55:58 PM(UTC)
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If anyone feels that they have a solution to this, please feel free to create an issue to have it addressed in a future release. :)
Will Strohl, Upendo Ventures
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Offline Gilderroot  
#6 Posted : Sunday, July 14, 2019 5:05:44 PM(UTC)
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Hi Moore & Will,

Moore thanks for explaining that, took me a while to click... I can imagine the intense convo trying to explain the close date.

Will: A fix for this would just to have text explaining when the promotion date would end / close.

An even better fix would be to add a time picker & date picker, so people can set promotions for just a few hours rather than the whole day, this would also help with the end date as you would be able to choose specific times.

Works as is though, Thanks for the info!
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Bryan on 7/19/2019(UTC)
Offline Will Strohl  
#7 Posted : Thursday, July 25, 2019 1:07:53 PM(UTC)
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@Gilderroot: Would you mind creating an issue so that we can all collaborate on one of these specific fixes and implement them at some point? Thanks! :)
Will Strohl, Upendo Ventures
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